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Managing Academic Support Services in Universities: The Convergence Experience.(Book review)
Managing Academic Support Services in Universities: the Convergence Experience Terry Hanson (ed). London Facet Publishing 2005 216p ISBN 1856045250
Sixteen case studies are included in this text on the convergence experience in the United Kingdom combined with overview chapters on convergence in the US, Australia and Europe. For the most part the areas that are merged in these universities are library and computing services, although some include services such as counselling, printing, telephone, audiovisual and careers. Twelve case studies relate to universities that have gone through the experience of convergence, two that reversed the process and two that decided…
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