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Lisa Jefferson led a happy, predictable life. Days and weeks blurred together with the same routine: caring for her family and working as an AirFone operator in Oak Brook, Illinois. Sept. 11, 2001, was just another day until she was patched through to Todd Beamer, a passenger aboard the ill-fated United Flight 93. Lisa spent 15 minutes talking and praying with Todd. When the plane crashed in a field in Shanksville, Pennsylvania, Lisa's predictable world shattered.
Suddenly Lisa was thrust into the spotlight. Since she had been an ear-witness to the tragedy the FBI wanted her to recount every detail of the conversation. And people she …