(From The Nation (Thailand))
Byline: The Nation.
Lost baggage, crashed computer check-in systems, shouting passengers - AOT calls opening day a '75% success'
It took the Korean visitors three hours to get their luggage, and they left no one in doubt as to their displeasure. A computer system crash forced staff into the unfamiliar role of manually checking-in passengers. Then more bags were lost and a scrum formed around the "Lost and Found" office. Flights were delayed time and again. Snafu was the order of the day.
Utter chaos for Suvarnabhumi's opening' Definitely not, say the airport's spin doctors.
Officials and system consultants shrugged off the teething problems and expressed complete confidence that Suvarnabhumi Airport would soon be free of "hiccups".
"We are 75 per cent satisfied," Chotisak Asapaviriya, president of Airports of Thailand Plc, said …