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(From Financial Mail)
Byline: Shoks Mzolo
Medical aid 2 GEMS FREE, BUT NOT THAT CATCHY Despite offering free medical aid to more than 320000 low-income public servants (more than 30% of the workforce) in July, the Government Employees Medical Scheme (Gems) has shown unimpressive growth.
This may be blamed on poor communication coupled with predictable government bureaucracy. Anticompetitive behaviour by open schemes that realise Gems is poised to destabilise them when the large-scale exodus begins is another reason. Though the Gems call centre attracts thousands of inquiries daily, only 20000 public servants have joined the scheme to date, …