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Wayfinding in action: patrons get to what they want fast at these four libraries.(Toledo Public Library)(Singapore's National Library Board)(San Jose Public Library)(Omaha Public Library)

Library Journal

| May 15, 2006 | Dempsey, Beth | (Hide copyright information)Copyright

Today, good library design is about serving a public who is increasingly greedy with its time and demands control over its own destiny. Library interiors must support intuitive navigation ... a way finding system that delivers patrons with minimal effort and intervention to the materials they want.

We took a look at four libraries--either new or remodeled--and found that wayfinding happens at every level of design, from signage and beyond. Each provides lessons in breaking down the barriers that keep patrons from fully understanding and using the resources of their library.

Let the patron be the guide

The Toledo Public Library's stunning remodel of the Maumee Branch children's area demonstrates the foundation of good navigation systems: start with the customer. Library administrators consulted with kids before beginning the project and …

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