AccessMyLibrary provides FREE access to millions of articles from top publications available through your library.
Offering seamless migration into complete ITIL implementation, LiveTime Service Manager v4.0 supports Incident, Problem, Configuration, and Change Management ITIL processes as well as delivery process of Service Level Management. Offered as appliance or software, vendor-neutral J2EE service management solution has embedded Configuration Management Database and provides integrated knowledge base, management reporting, and customer self-help portal.
Vendor neutral J2EE Service Management solution offers seamless migration into complete ITIL implementation.
Newport Beach, CA April 24, 2006 -- LiveTime Software, a leading provider …