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LexisNexis fine tunes legal eagle database.
Byline: Eira Hayward
LexisNexis fine tunes legal eagle database
When we last looked at LexisNexis Butterworths service we felt it was far from intuitive - and that it would slow down lawyers in a hurry. Eira Hayward finds that judicious fine tuning has transformed the interface, improved navigation and added useful customisation options
LexisNexis has long been known for the vast range of its legal content, but, last time we looked at its new LN Butterworths service, getting access to that legal content wasn't the most intuitive of experiences. When IWR reviewed the online legal service in March we found that, while there was a lot that was good, there was also quite a lot that could have been better. Screens were busy, there was a lot of "visual noise" (something LN itself acknowledged), and occasionally we got confused by the way the information was presented.
It seems that the feedback LN received from its customers ran along the same lines. In July this year the company relaunched the service, promising that the new product was the "culmination of more than two years of extensive customer consultation, rigorous testing and a significant financial investment by LexisNexis worldwide to provide the next generation of online information".
Clearer and less cluttered
A great deal of effort has been spent on improving the product's design to make navigation easier. The home page when you first log in is certainly less off-putting than the previous version; it is much more clearly
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Source: HighBeam Research, LexisNexis fine tunes legal eagle database.