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(From Business Day (South Africa))
Byline: Andrew Gillingham
Necessary to assess benefits A GLOBAL survey conducted by KPMG, examining the commitment by companies and the level of benefit delivery arising from IT projects, has highlighted some serious shortfalls. Walter Palk, partner at KPMG in SA, says boards are making increased commitment to shareholders, and management is making commitments to boards, about the delivery of targeted benefits from projects.
However, when we surveyed more than 600 companies from 22 countries, including SA, we found that companies are still not delivering on the promises they are making, particularly in systems- …