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Speech recognition tool slashes compliance costs.

Information World Review

| February 22, 2006 | COPYRIGHT 2006 Incisive Media, published with the permission of Incisive Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Kim Thomas.

Lawyers have searched more than 1,000 hours' worth of phone call recordings for key words, phrases and conversations, as part of a major financial litigation case.

International law firm Simmons & Simmons used MediaMiner, a speech recognition search tool from VoxGen, to analyse the phone calls and cut the overall legal costs in the case.

The firm's client, who cannot be named for confidentiality reasons, had been required by a regulator to hand over a year's worth of phone conversations as part of the investigation. To co-operate fully with the regulator, the client needed to draw attention to the most relevant conversations.

Simmons & Simmons associate Helen Symonds said the cost of listening to 1,000 hours of conversations ...

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Source: HighBeam Research, Speech recognition tool slashes compliance costs.

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