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From smoking bans to TV installation, JD Wetherspoon is constantly evolving to satisfy customers.
JD Wetherspoon positions itself as a pioneering pub company. Its business premise of running music-free pubs that offer all-day food set it apart from its rivals and gained it publicity - but ultimately has led to notoriety.
In some circles its 'no-frills' approach has made it a byword for downmarket, and since floating in 1992, it has been affected by the same tough market forces as its rivals.
Wetherspoon is also gaining a reputation for marketing U-turns. Last week, the company turned its no-TV policy on its head when it announced that it would be introducing two flat-screen TVs into each of its pubs - conveniently, in time for the World Cup, which kicks off in June. The move could make it difficult for observers to …