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TOT, PEA at odds: Call-centre bidding process debated.
Byline: Komsan Tortermvasana
Feb. 6--State-owned TOT Plc has cried foul over efforts by the Provincial Electricity Authority (PEA) to limit bidding for the latter's 111-million-baht call-centre project to private operators.
TOT executives say the PEA also failed to comply with a cabinet directive to allow TOT to offer call-centre services to state agencies.
On Dec 22, four companies submitted bids for the PEA call-centre project: One-to-One of Samart Corp, True Corp, A.R. Co and Yip In Tsoi.
On Jan 13, Ong-ard Pookritiyakamee, a TOT senior executive vice-president, submitted a letter to the PEA protesting against the utility's move to ...
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Source: HighBeam Research, TOT, PEA at odds: Call-centre bidding process debated.