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The Chicago Tribune Jon Yates What's Your Problem column: Slow-cooker part takes its sweet time.
Byline: Jon Yates, Chicago Tribune
Dec. 21--When JoAnn Dollinger contacted What's Your Problem earlier this month, her dilemma was pretty straightforward.
On Aug. 2, she sent for a replacement Rival Crock-Pot base after her slow cooker was recalled because of safety concerns.
After four months, the replacement still hadn't arrived.
The Problem Solver made a call on Dollinger's behalf. Now she has a new problem.
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