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Technology business mergers often seem to happen with little concern for customer needs. In a refreshing reversal, the WebEx and Intranets.com accord looks like a winner for users of both services, with the newly formed WebEx One division delivering a trio of SMB offerings and services for professionals.
WebEx WebOffice, the anchor workgroup service now hosted by WebEx's MediaTone network, offers deep asynchronous capabilities, such as shared databases, documents, and discussions. Moreover, users now get truly seamless integration with WebEx. For example, it takes no training to establish a real-time meeting directly from the calendar, and you can invite participants …