Tapping the potential of electronic systems.(MOVER)

The success of Tennessee's largest community behavioral health agency in implementing an electronic medical record (EMR) system is causing another piece of its equipment to work overtime: the telephone receiver.

"We've made presentations on our system to about 70 to 80 agencies around the country in the last two years," says David Guth, CEO of Centerstone, the ninth largest behavioral health provider agency in the nation. "Now, we've decided that one day a month, our IT staff will lead an on-site demonstration for those who have called us. We think of this [consultation] as a way we can help the field, but at the same time we had to put some boundaries on it." …