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Direct marketing supremos tell how a great mailshot feels like a party invitation and how where there's muck, there's 25 per cent of all marketing spend.
HELEN DAVIES, HEAD OF DIRECT COMMUNICATIONS, CARAT
- How well-equipped are you to cope with the increasing popularity of digital as a direct marketing channel?
If we claimed to know everything, then we wouldn't be pushing the boundaries of the technology, but Carat has a great digital team, so I'm relaxed about it. We have 30 specialists across all forms of digital media, working closely with our direct and data planning teams.
- Is it an advantage to have direct marketing and digital capabilities together?
You can't give the best advice about communications without having a high standard of work across all disciplines, including direct and digital. It's a fine balance between offering joined-up thinking and developing centres of excellence.
- How well-equipped are media agencies to offer direct data planning?