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Capital One has handed its pounds 10 million direct and digital marketing accounts to WWAV Rapp Collins.
WWAV won the direct business without a pitch after the credit card giant appointed the AAR to conduct a review in July. The pitch was aborted when WWAV was appointed after chemistry meetings. WWAV Rapp Collins Digital was then asked to pitch for the digital account, against undisclosed agencies.
The appointment sees Capital One's direct and digital activity aligned into the same network as its advertising account, which was shifted out of McCann Erickson and into DDB earlier this year.
The direct account was previously with the Nottingham-based agency Boyden Carmichael Smith.
The brand has traditionally used high-volume direct mail as the ...