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Community pharmacists must not lose focus of the retail side of their business while they are implementing the new pharmacy contract, UniChem's managing director has warned.
It was easy to get "totally immersed" in the contract, David Coles told delegates. "The attention needed to work through the contract... runs the danger of us taking our eyes off the important income streams of retail and trading," he added.
Highlighting the low value of the average retail purchase, Mr Coles said it was a "key priority" to make the most of retail space. "Offering an appropriate well-merchandised range in an attractive, easy to shop environment is good for retail sales and …