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A Year ago, promotional marketing agencies presented an upbeat picture in Incentive Today's annual survey into where they see the sector going. This year, the feedback is more uneven, haunted by the ghosts of agencies that went out of business over the last 12 months.
However, it does provide evidence that things are still looking up. For a start, investment in training is still as high as ever--often one of the early casualties of a downturn. And while some agencies have slimmed down their workforce, the overall staff numbers in our sample group were slightly higher.
It is also notable that the number of agencies belonging to a trade association is up--membership fees are again one of the first expenses to be stopped when business is rocky. The number of agencies overall ...