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In a decade in the London market, Heart has topped the audience table but has now fallen back.
1995: Chrysalis rebrands its London station Crystal FM as 106.2 Heart FM, as part of a move to build a network of stations under the Heart brand. Phil Riley (pictured), the station boss, is Heart's director, with Keith Pringle, the former Capital producer, its programme director.
1997: As Heart 106.2 unveils a new logo (a heart-shaped car aerial made out of a coat hanger), the station announces that it intends to occupy a more confident, less bland positioning, serving 25- to 44-year-olds still keen on clubbing and the music scene. An ad campaign courtesy of Leo Burnett also signals its determination to take on competitors more aggressively.
1999: Chrysalis tries to prove no publicity is bad publicity by sacking its breakfast-show co-presenter Kara Noble for selling topless pictures of the Countess of Wessex (taken when the then Sophie Rhys-Jones was on a trip with Chris Tarrant, Noble's former colleague at Capital) to The Sun. The station gets front-page coverage for days.
2003: Although ...