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Innovative Redesign and Reorganization of Library Technical Services: Paths for the Future and Case Studies.(Book Review)
Innovative Redesign and Reorganization of Library Technical Services: Paths for the Future and Case Studies. Ed. by Bradford Lee Eden. Westport, Conn.: Libraries Unlimited, 2004. 480p. $45 paper (ISBN 1-59158-092-7).
Brad Eden has pulled together a rich compilation that extensively covers the topic of restructuring technical services. Part 1, consisting of a literature review and five chapters, approaches the subject of technical services redesign from a research or theoretical perspective. The fifteen chapters of Part 2 constitute the lion's share of the work, presenting case studies and practical experiences of managers on the front lines of change in technical services. Taken as a whole, the book collects in one place an impressive body of experience, insight, evidence, and practical guidance on technical services redesign, staffing challenges, workflows, and issues of quality, as well as lessons learned about initiating and leading change.
Of immediate use to library leaders who are considering change in technical services are the numerous models for reorganization offered by the authors. For example, Ruth Bogan …
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