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(From Professional Wealth Management (PWM))
Byline: Yuri Bender
The concerns among the management and strategy teams on the higher floors of Tour B, the Parisian headquarters of Axa Investment Managers, relate mainly to profitability. But the corporate videos shown in the 18th floor reception are purely about the public face of Axa, which means client satisfaction. The job of the international sales team, headed by newly appointed director of global distributor business development, Kirk Hotte, is to make sure these two goals are mutually compatible. In other words, products have to be of a sufficient quality for distributors to keep pumping in clients' ...