AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Create a link to this page
Copy and paste this link tag into your Web page or blog:
Atlanta -- Opteum Financial Services, a Paramus, N.J.- based mortgage lender, said it has begun to service the company's originated and purchased mortgage loans under its own name.
The move will affect more than 45,000 loans in the company's portfolio, either directly serviced by Opteum or subserviced by Cenlar. The in-house servicing division, which has just recently been started, services about 2,000 of the company's prime-quality, agency loans. The company expects its in-house servicing volume to grow over time. The servicing platform is located in the Atlanta area.
All statements, correspondence and customer-care inquiries will now be clearly branded "Opteum Financial Services," the company said. The company said it expects the private-label servicing will offer customers a more "seamless integration" and greater clarity about all loan operations that appear on consumer credit reports.
"We're making this move now because it's important for our customers to know us as Opteum," said Robert Filiberto, senior vice president for servicing at Opteum. "It will help us build the reputation of and recognition for our new brand. However, one thing that won't change is our focus on delivering the same five-star experience to our servicing customers that they would receive anywhere else in the company."
Mr. ...