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Byline: Kim Thomas.
Birmingham City Council has implemented EMC Documentum's Enterprise Content Management platform to manage documents for planning applications and construction and refurbishment projects.
The council is using the ECM platform as part of its drive to meet local e-government targets. During the roll-out, which began in December 2004, the council will scan in, store and index paper documents into PDF format. Later it plans to add voice files, photographic files, video recordings and AutoCAD images.
Previously, the council had been processing planning applications using a combination of manual paper systems, electronic files and folders on shared servers and an integrated planning applications system. Each application required a paper folder containing drawings, pictures and documents. Storing the folders took an immense amount of floor space, and the contents of a file were only accessible to one person at a time.
The Documentum ECM platform has a workflow element that makes it possible to route documents automatically to the appropriate council staff, and council ...