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Internet phones must offer 911.

The Record (Hackensack, NJ)

| May 20, 2005 | COPYRIGHT 2007 The Record. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Martha McKay

May 20--Federal regulators Thursday ordered Internet phone service providers to make 911 emergency service available to customers.

The ruling by the Federal Communications Commission is aimed at the small but growing number of VoIP (Voice over Internet Protocol) companies that use the new technology to send phone calls cheaply over portions of the Internet.

"Anyone who dials 911 has a reasonable expectation that he or she will be connected to an emergency operator; this expectation exists whether that person is dialing 911 from a traditional wireline phone or a VoIP phone," wrote FCC Chairman Kevin J. Martin.

The FCC ruling, which will take affect within 120 days after publication…

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