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Brand: T-Mobile U-Fix Client: T-Mobile Brief: Raise awareness of the launch of the U-Fix proposition Target audience: A 'bullseye' audience of 18- to 22-year-olds plus a broader audience of all mobile phone users Budget: pounds 10 million AGENCIES Media: Nigel Robinson and Anna Berry at MediaCom Creative: Saatchi & Saatchi Bar and club media: Admedia Outdoor buying: Posterscope
MediaCom was tasked with developing a strategy for T-Mobile's U-Fix product: a mix of pre-pay and contract tariffs that enables users to set the amount they wish to spend each month at either pounds 15 or pounds 25.
Predictability was the key insight underpinning the creative work after research showed that young people were frustrated by the large variations in their monthly bills with fixed contracts; that they yearned for a more consistent tariff.
The media agency also added the insight that the majority of users don't use the phone while watching TV, so in addition to a broadcast strategy, it attempted to enhance this by trying to create a 'social currency' to bring U-Fix to life through outdoor and ambient media.
This approach was also adopted because T-Mobile cannot compete with the television spend of rivals such as O2 and Orange.
As a result, MediaCom devised a strategy that supplemented a traditional broadcast campaign to support the T-Mobile brand with more tightly targeted activity aimed at 18- to 22-year-olds.
EXECUTION