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Managing deductions--negotiating for success: "helping the other person to see things your way".

Business Credit

| April 01, 2005 | Butler, Jessica | COPYRIGHT 2005 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

How much of your life is spent negotiating? If you are like most people, you have probably not spent a lot of time thinking about this before. Do you realize that every time you are having a conversation with someone who has a different point of view or a different opinion than you, you are actually negotiating with them? Whether you are working with your colleagues to prioritize the work that needs to get done, trying to convince a customer that a deduction has been taken in error, or deciding where to have dinner with your spouse, you are negotiating. Think again about how much of your time is spent discussing, explaining, convincing, supporting--NEGOTIATING. More than ...

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