AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Create a link to this page
Copy and paste this link tag into your Web page or blog:
Resources - Getting inside outsourcing. With outsourcing firmly part of the modern working environment, information professionals will find this guide invaluable. Tracey Caldwell takes a closer look.(Book Review)
Library and information workers must realise that managing the outsourcing of parts of their department is a legitimate part of their job description. According to the authors of Managing Outsourcing in library and information services, outsourcing is not a new phenomenon and information professionals should be prepared to deal with it, particularly in the public sector, which is embracing contracting out the entire information service.
The authors say that attention to detail is key to the success of an outsourcing contract, beginning with a detailed information audit. The book provides a step-by-step manual to the outsourcing process. Each chapter guides the readers through the successive stages of outsourcing, beginning with a useful outline of its contents, and ending with a full summary.
It acknowledges the long tradition of outsourcing low-level processes, such as cleaning and maintenance, and includes these in a holistic look at the outsourcing process. A look at the reasons for outsourcing guides the reader through a minefield of copyright and ownership issues that cannot simply be shipped to an outside supplier.
A practical schedule for outsourcing includes the timings to be ...
- Walk Through the Four Phases and Nine Building Blocks that Represent Best...
- Press release article from: M2 Presswire November 3, 2008 700+ words
...Blocks that Represent Best Practices in Creating and Managing Outsourcing Arrangements(C)1994-2008 M2 COMMUNICATIONS LTD...blocks that represent best practices in creating and managing outsourcing arrangements. Youll benefit from a discussion of 40...
- Managing Outsourcing Gets Complex.(Industry Overview)
- Magazine article from: Bank Technology News Henry, David L. February 1, 2003 700+ words
...difficult to adapt to new situations and priorities. What is required is a shift toward more strategic approaches to managing outsourcing relationships. A strategic approach to IT outsourcing management is required when it is not possible to fully...
- BITS releases guide for managing outsourcing risk. (technology report).(Bureau...
- Magazine article from: Community Banker December 1, 2001 700+ words
...regulators and service providers. "The guidelines can be a good source for best practices and issues to consider in managing outsourcing relationships," adds section author Robert Drozdowski, senior regulatory specialist at America's Community...
- Managing Outsourcing.
- Magazine article from: Accounting Technology November 1, 2005 700+ words
The Black Book of Outsourcing has ranked MphasiS as the fourth best managed outsourcing vendor for the year 2005. The rankings are based on customer satisfaction and employee satisfaction surveys, comparison with independent vendors, ratings of client performance, and reports from global consulting
- Managing outsourcing deals ...(On the Mark)(Brief Article)
- Magazine article from: Computerworld Hall, Mark July 19, 2004 700+ words
involving more than one outsourcer operating from more than one location is increasingly common for many IT shops, says John Bostick, CEO of dbaDirect Inc. in Florence, Ky. He says more and more of his 100 corporate customers have struck outsourcing deals with the likes of IBM Global Services,
- Managing Outsourcing.(Mphasis BFL Ltd.'s ranking)
- Magazine article from: Accounting Today November 7, 2005 700+ words
The Black Book of Outsourcing has ranked MphasiS as the fourth best managed outsourcing vendor for the year 2005. The rankings are based on customer satisfaction and employee satisfaction surveys, comparison with independent vendors, ratings of client performance, and reports from global consulting
- Multisourcing.(managing outsourcing contracts)(Brief article)
- Magazine article from: CMA Management March 1, 2006 700+ words
The importance of outsourcing for establishing a competitive advantage seems to be a byword in business today. But is it always the best course of action? Many executives seem to pursue it almost compulsively, putting everything in the outsourcing ring without carefully considering the strategic
- Customer Care Key to Staying Ahead in Uncertain Economy.(managing, outsourcing...
- Magazine article from: San Diego Business Journal Bernsen, Thomas J. April 23, 2001 700+ words
Taking excellent care of your customers is always critical to your business, in the best and worst of times. Your customers are your lifeblood, and their goodwill and satisfaction is of immeasurable value. Never is this more critical than during times of economic uncertainty, when customers are
- Outsourced and happy. (many IS staff enjoy working for outsourcers) (includes...
- Magazine article from: Computerworld Goff, Leslie December 16, 1996 700+ words
About two years ago, Joe Love's job was outsourced. And he couldn't be happier. "I get the feeling that I am contributing to the bottom line of my company," says Love, a Dallas-area information systems professional who now works at an outsourcing firm. I've gone from being part of a cost center to
- Passing the wrench: how much maintenance work are fleets outsourcing? Why? To...
- Magazine article from: Commercial Carrier Journal Richards, Paul Vise, Avery March 1, 2003 700+ words
Why is maintenance outsourcing more attractive to some fleets than to others? The results of a CCJ survey of fleet managers conducted in January indicate that the answer is highly individualized, based on fleets' unique environments, their experiences with outsourcing vendors, and their ability to
Source: HighBeam Research, Resources - Getting inside outsourcing. With outsourcing firmly part...