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That's the question I get asked numerous times a month when shipmates in the fleet order a part and get the wrong one, or something has an expired shelf life when they receive it from supply, or for various other reasons. I've decided to write this article to help those shipmates who frequently find themselves in the same situation but don't call.
Now to answer that age-old question, we have to turn to folks in the supply world. (Yes, we have to!) They are the subject matter experts when it comes to submitting the infamous Product Quality Deficiency Report (PQDR), NAVSUP Form 368, or the Report of Deficiencies (ROD), NAVSUP Form 364. The …