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Byline: Peter J. Howe
Mar. 7--You're going to plug my phone into . . . what?
When it comes to marketing new Internet telephony services to consumers outside the first wave of bargain-hunting technophiles, figuring out a way to answer just how "voice over Internet protocol" works is just one of a host of questions carriers are grappling with.
Besides offering unlimited calls around the United States for $25 a month or less, and dirt-cheap calls abroad, Internet phone service opens the gates to a host of cutting-edge services that few people even have at the office. One computer mailbox for voice mail and e-mail, software for making phone calls from a laptop, and "find me" and "follow me" services that ring home, work, and wireless phones from one number are just three of dozens of innovative -- but sometimes incomprehensible -- services Internet…