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Siebel Gets Vertical - Hosted CRM software targets specific industries.(customer relationship management; introduction of Siebel Systems OnDemand Release 6)(Brief Article)

InfoWorld

| January 17, 2005 | Schwartz, Ephraim | COPYRIGHT 2003 InfoWorld Media Group, Inc. (Hide copyright information)Copyright

With its eye firmly fixed on rival Salesforce.com, Siebel unveiled OnDemand Release 6 of its hosted CRM suite of applications last week, the first industry-specific version of its hosted software.

The four prebuilt applications include CRM Financial Services Edition, High Tech Edition, Life Sciences Edition, and Automotive Edition.

Siebel's traditional on-premise apps include 23 industry-specific solutions, from which Siebel draws for its CRM OnDemand.

In contrast, Salesforce.com does not offer industry-specific solutions and instead relies on its Customforce platform to allow …

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