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What should you do when a patient gives you a large cash gift?
A patient leaves a thank you card and an envelope with pounds 200 in cash for you, with a note saying how much they appreciate your help over the previous six months. What do you do?
- DR BEN GOWRIE'S VIEW
As tempting as it may be to pocket the money, it's a situation that should be viewed from three perspectives, that of the patient, the practice and yourself. The patient could be genuinely expressing (well-earned) gratitude and may have no ulterior motive.
Your practice may have clear guidelines on accepting money and gifts, as may the partnership agreement. If so, follow them. If there is no clear guidance, think about whether other partners have cared for this patient. Would they feel entitled to a share of the windfall? Is it worth creating conflict over pounds 200? …