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United Airlines' CEO speaks candidly about company's past problems.
Byline: Kelly Yamanouchi
Nov. 2--United Airlines chief executive Glenn Tilton said that the company's past leadership lacked credibility and that bad decisions hurt the airline.
Speaking Friday at an American Bar Association forum on air and space law in Santa Monica, Calif., Tilton said United faced chronic problems in past years.
"Leadership lacked credibility, courage and had limited authority," Tilton said, according to a written copy of his remarks provided by the company.
He said current leadership is trying to restructure the airline through Chapter 11 bankruptcy and transform the company and its culture.
"Years of ...
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