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Doctor Visits; Like software: Indian hospitals are outsourcing care.(Cover Story)
Byline: Seema Singh
For Gregory Bates a holiday on the sunny beaches of Goa ended abruptly--in the hospital. The 54-year-old British weightlifter checked into the Wockhardt Heart Hospital in Bangalore in July with chest pains. His first impulse was to head back to Britain for bypass surgery, but after consulting with his family doctor back home, he opted instead to stay put. Now he's glad he did. "The medical service was fantastic," he says.
Bates isn't the only tourist who includes a high-tech Indian hospital on his itinerary. With broadband Internet and the latest digital imaging equipment, Indian hospitals can now send X-rays to Mass Gen in Boston or MRI scans to Guy's Hospital in the U.K. for consultations. Combined with the country's low labor costs, that's drawing an increasing number of patients from abroad to Indian hospitals.
The trend is driven in part by long waiting lists and high costs in countries like Britain and Canada. Like software outsourcing ...
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