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Bangkok Post, Thailand, Kriengsak Niratpattanasai column.
Byline: Kriengsak Niratpattanasai
Oct. 4--STOP LOSING FACE, START GAINING IT: Ken, an expat marketing director, has been working hard to make the adjustment to managing in Thailand, but he still needs help from time to time. Walking out after a management committee meeting one day, he turns to Pin, the human resources director, and asks him, "How can I make my staff tell me immediately when things go wrong?"
Pin isn't sure he understands the question at first. "What do you mean, Ken? Why don't you tell me more?"
Ken says, "Last week, we had a big exhibition. I assigned one of my staff to handle the new product brochure. She told me -- on the day before the event -- that we had a problem because the printing company couldn't produce our brochures due to a shortage of raw material. She knew about the problem five days before the deadline, but she still didn't tell me. Given ...
- Bangkok Post, Thailand, Kriengsak Niratpattanasai column.
- Newspaper article from: Knight Ridder/Tribune Business News October 4, 2004 700+ words
...t tell you earlier?" Ken says, "Yes, she said she was too kreng jai towards me since I was...shares his insight, "Ken, I happen to have a bit...told me that apart from kreng jai, she did not want to...would be easily solved." Ken says, "Oh, I don...
- Bangkok Post, Thailand, Kriengsak Niratpattanasai Column.
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...discussion, a senior executive mentioned kreng jai. He told the group that three years...thought he already understood the term kreng jai. But after he had worked with Thais for quite some time, he felt in a way that kreng jai was a dishonest approach, and that Thai...
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- Thai Politicians Subvert Corporate Governance Reforms, Author Says.
- Newspaper article from: Knight Ridder/Tribune Business News November 29, 2002 700+ words
...culture where companies are often "the extension of families", the favouring of loyal staff over productive staff and the kreng jai (respectful of others' feelings even when perhaps one should speak up) and hai kiat (treating others with honour under...
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- Newspaper article from: Knight Ridder/Tribune Business News October 6, 2003 700+ words
...courses. The Thai values expatriates have the most difficult time dealing with are related to jai (heart) such as nam jai and kreng jai which mean people always act by taking into account the others' feelings, said Mr Delalande, a French former agriculturist...
- Bangkok Post Kriengsak Niratpattanasai Column.
- Newspaper article from: Knight Ridder/Tribune Business News September 21, 2001 700+ words
...that time -- would later in the day be okay for you?" he will simply agree to the time proposed by the customer. This is kreng jai -- actually a form of respect for others, especially those who are senior or in a position of power. Thus, out of respect...
- THAILAND NEWSPAPER HIGHLIGHTS - OCT 18, 2002.
- News wire article from: AsiaPulse News October 18, 2002 700+ words
...Housing Bank has amended its valuation and lending procedures to better compete with commercial banks. - Thai ways such as kreng jai, hen jai, nam jai, hai kiat and alum aluai are valuable and interesting attributes. But there are two sides of every coin...
- Head of Thailand's first commodities futures market makes personal commitment.
- Newspaper article from: Bangkok Post (Bangkok, Thailand) September 20, 2004 700+ words
...of the Western working style in that new culture, given Mrs Napaporn's lengthy experience with multinational organisations. For example, she says, while the Thai characteristic of kreng jai, or consideration for others' feelings, has i