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As Prelude To Internet Calling, SBC Beefs Up Message Options; Unifying Different Messages; SBC service lets consumers get voice mail, e-mail, faxes on phone or via computer.(INTERNET & TECHNOLOGY)
Byline: REINHARDT KRAUSE
SBC Communications on Monday plans to roll out a new messaging service that would let consumers check their wireless voice mail on a computer or access e-mail via a touch-tone landline phone.
The Unified Communications service would hold multiple messages -- including wireless and landline voice mail, e-mail and faxes -- in one place.
San Antonio-based SBC hopes the messaging plan boosts demand for bundled services. The idea is to sell packages of local, long-distance and wireless services, along with Internet access.
SBC's new service offers some of the same messaging features as Internet-based VoIP services.
SBC plans to go further later this year when it rolls out its own VoIP service -- short for voice over Internet protocol.
"We absolutely are interested in voice over IP," said Donna Harrison, a SBC vice president in product marketing. "You can expect some announcements from us on the consumer side in the very near future."
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