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There's love and there's Muller love. There's also trust and there's Muller trust, which, as far as agencies are concerned, extends about the same distance Grumpy the dwarf could chuck a tanker full of sour milk.
All's fair in love and pitches, of course, and the history of industry beauty contests is littered with tales of skulduggery. Such as the one about the agency that laid on luxury cabs to take new-business prospects from one pitch to the next.
Little did the potential clients know that the drivers were stool-pigeons who reported back on the conversations.
There's also the former new-business director who found himself unnoticed in a dark viewing theatre when a client team asked agency representatives to withdraw so their presentation could be discussed. Or so he claims.
Doubtless, Muller's managing director, Andrew Harrison, and his marketing team were aware of such tales when they turned up at HHCL/Red Cell ...