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Byline: Parista Yuthamanop
Jun. 13--Customers want financial institutions to continually introduce new products and help expand the general financial market, according to a survey by the Bank of Thailand.
CSN & Associates surveyed 4,800 retail clients and 1,190 entrepreneurs nationwide for the central bank, which will use the information in a master development plan for the financial system.
Small and medium-sized enterprises located upcountry want financial institutions to shorten the time used for processing credit, offer more flexible repayment schemes and lower fees for settlement and risk management.
They also want service ...