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Alarm bells will be ringing at Grey Global Group after news that its New York office has lost out to an Asian independent agency to handle a new brief for the Mars-owned Twix, despite being the brand's agency of record.
What makes Grey such a desirable acquisition for rivals such as WPP isn't its breathtaking creative work but clients such as Mars and Procter & Gamble, whose relationships with the network stretch back many years. But P&G is changing; so too is Mars, signalling its determination to move away from the dull ...