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Byline: Matt Bartel
Aug. 11--Berks County residents seeking to apply for jobless benefits have been at the end of a telephone line since the end of November 1999.
That's when the Pennsylvania Department of Labor and Industry closed its Reading unemployment office, leaving claimants with only a phone number and job seekers with the Reading CareerLink office, which opened in August 1999.
Berks residents filing for unemployment benefits must call the state's toll-free line at 888-313-7284 or log onto the Labor and Industry Web site, www.dli.state.pa.us.
A staff of 80 works inside a locked building at the Allentown call center to process …