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Bangkok Post, Thailand, Kriengsak Niratpattanasai Column.
Byline: Kriengsak Niratpattanasai
Aug. 2--Delegation is a critical task for management. However, effective delegation cannot be fully successful unless the person who receives the work assignment is effective in responding to delegation. Today we will focus on how to be an effective person when you have been delegated to carry out certain work.
Rule 1: Be good at listening. Listening and hearing are different. Listening means you understand what other people say. Hearing means you simply acknowledged the sound but did not take in the content.
Staff who are truly accountable will ask questions when they do not understand something. Saying "yes" without understanding is a sign of lack of ...
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