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Byline: Boonsong Kositchotethana
Jul. 5--Modern day travellers are more demanding, requiring a more convenient and customised travel experience with less planning and less hassle through the use of advanced technologies.
This is forcing the entire travel industry to change with technology serving as the primary tool used to meet new expectations.
Travel and travellers themselves have changed a lot in recent years along with the technology.
From paper to electronic tickets (e-tickets), and check-in desks to kiosk and Internet check-in, travellers are now much more open to using different media, including the Internet to make travel reservations.
There has been a shift in travel in recent years toward a ...