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The News & Observer, Raleigh, N.C., Technology Chat Column.
Byline: Vicki Lee Parker
Feb. 4--Bob Rogers, 66, is a "word master" of sorts. In 1983, after spending many years in the broadcast industry, he found himself out of work.
To pay the bills, he began transcribing tapes for broadcast companies and law firms, and quickly realized there was a demand for such services. Working on a typewriter, Rogers soon expanded into the pharmaceutical industry, with Glaxo as his first client. His Raleigh company, Rogers Word Service, now has a 14-member team that includes musicians, a scientist and a movie set worker.
Today the company transcribes business meetings, focus group discussions, and audio and video productions for a variety of U.S. and European companies. It also offers publishing and editorial services and virtual office support. Rogers talked with Connect's Vicki Lee Parker about how advances in technology have helped to turn his small business into an international company.
QUESTION: How did you move from a career in broadcasting to the transcribing industry?
ANSWER: I was working as a program consultant for different radio stations helping them with their news content. Under the Reagan administration, the FCC [Federal Communications Commission] deregulated the broadcast industry. As part of that deregulation, stations were no longer required to run the news. As you know, many stations no longer offer news programs. Suddenly my job was obsolete. So I had to find a way to make a living. I had this IBM Displaywriter at home, and started using it to do some transcribing for some broadcast companies.
Q: Then what happened?
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