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Bangkok Post, Thailand, Kriengsak Niratpattanasai Column.

Bangkok Post (Bangkok, Thailand)

| March 01, 2004 | COPYRIGHT 2004 Bangkok Post. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Kriengsak Niratpattanasai

Mar. 1--Chai had worked in a multinational company in Thailand for 10 years. He was appointed general manager of a large retail service chain owned by a Thai-Chinese family.

After two months, Chai had grown frustrated in his new workplace. The pace was slow compared with his previous organisation. For example, if he wanted a report comparing sales for this month with the same month last year, it would take a week instead of 30 minutes at his previous job.

He subsequently found out that his instructions went to five department managers. They passed the instructions in written memos to their 20 unit managers and ...

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