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Swedish Electrical Appliance Group in 'Home-Visit' Sales Strategy.

Bangkok Post (Bangkok, Thailand)

| April 01, 2004 | COPYRIGHT 2004 Bangkok Post. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: Sujintana Hemtasilpa

Apr. 1--The Swedish electrical appliance group Electrolux is launching a direct sales programme which entails visiting the homes of customers in order to get a better feel for their needs after the successful performance of a similar programme in China.

Electrolux's chief executive officer, Hans Straberg, yesterday kicked off the company's "Insights from the Inside" home-visit initiative, leading a team of Electrolux staff and members of the media on a visit to an Electrolux customer's house in central Bangkok.

As a company, Electrolux does not want to pretend to know what its customers' needs are, and the home ...

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