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Did E-Mails You Sent Get Read?; New Service Tells You.(INTERNET & TECHNOLOGY)

Investor's Business Daily

| June 02, 2004 | COPYRIGHT 2004 Investor's Business Daily, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: PETE BARLAS

Ever wonder what happens to an e-mail message after you send it? Alastair Rampell has an answer.

Rampell's privately held Rampell Software late last month began selling a service that tells e-mail senders whether their messages have been opened.

The service, which places a tracking program in messages, could take away some of the privacy enjoyed by e-mail users. But Rampell doesn't see it that way. He wants to turn e-mail into a more immediate form of communication.

"When you phone someone and they answer, right away you know the call went through," said Rampell, a software engineer with 11 years in the business.

Customers who sign up for Rampell's e-mail tracking service, called DidTheyReadIt, download the software on their desktop computers. The service then tracks e-mail messages. It sends progress reports via e-mail.

Subscribers can use the service on their home desktop system or with free consumer e-mail services such as Microsoft's Hotmail.

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