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Byline: PETE BARLAS
Ever wonder what happens to an e-mail message after you send it? Alastair Rampell has an answer.
Rampell's privately held Rampell Software late last month began selling a service that tells e-mail senders whether their messages have been opened.
The service, which places a tracking program in messages, could take away some of the privacy enjoyed by e-mail users. But Rampell doesn't see it that way. He wants to turn e-mail into a more immediate form of communication.
"When you phone someone and they answer, right away you know the call went through," said Rampell, a software engineer with 11 years in the business.
Customers who sign up for Rampell's e-mail tracking service, called DidTheyReadIt, download the software on their desktop computers. The service then tracks e-mail messages. It sends progress reports via e-mail.
Subscribers can use the service on their home desktop system or with free consumer e-mail services such as Microsoft's Hotmail.