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Aiming To Do Well By Doing Good In the wake of corporate scandals, more businesses tout their conscience.(MANAGING FOR SUCCESS)

Investor's Business Daily

| June 01, 2004 | COPYRIGHT 2004 Investor's Business Daily, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Byline: NICK TURNER

When Ben & Jerry's posted its first loss in 1994, some saw it as a test of the firm's socially minded attitude.

The Vermont ice cream maker had long touted its social mission: to improve quality of life locally, nationally and internationally. That meant everything from supporting family dairy farms to bringing jobs to inner cities.

Those goals served Ben & Jerry's well in the early years, as it played David to the corporate Goliath of Haagen-Dazs. Customers loved the company's pluck and were happy to see their money go to worthy causes.

But as growth and profit flagged, critics wondered if Ben & Jerry's needed to focus less on saving rain forests and more on the bottom line.

In 1995, the company hired a chief executive from the McKinsey consulting firm, but he couldn't fully turn things around. He stepped down the following year.

Ultimately Ben & Jerry's was acquired by Dutch-British food giant Unilever in 2000. Fans of the company's social mission took the news hard, seeing it as a sellout.

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