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LEARN TO ANALYZE DETAILS Bring Everyone On Board.(LEADERS & SUCCESS)(IBD'S 10 SECRETS TO SUCCESS)
Byline: ROBIN GRUGAL
6Change can strike fear in the best of workers, be it from a merger or plant overhaul. The action you take as a manager can ease that anxiety.
The secret is in the details.
"The single biggest reason organizational changes fail is that no one has thought . . . to manage the impact on people," said William Bridges, consultant and author of "Managing Transitions." "Only when you get into people's shoes and feel what they are feeling can you help them manage their transition."
Bridges offers the following tips:
** Create a picture. Workers aren't always ready to throw themselves behind a difficult undertaking simply on the basis of idealized talk. Bridges suggests using visual aids to convey the picture of how things will be after the transition.
It might be a floor plan of the new office layout, a scale model or a picture of a new production line. It could be a map showing the expanded geographical footprint of an organization, or a video showing the mechanics of the job post-transition.
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