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As the recession wanes and agencies begin to look beyond just battening down the accounts they have, the focus on new business will intensify, as will the pressures on those charged with getting prospects through the door. So it's an apposite time for the AAR to reveal the results of its research into what new business went where in 2003 and which shops were best at either getting on to pitches or at exploiting new-business opportunities.
Like most statistics, they don't necessarily paint an accurate picture. The growing consolidation within the client community and the agency world means network offices may be the fortunate beneficiaries of a global realignment without much effort on their part. In other words, the agencies that top the new-business table aren't necessarily the best at winning it.
Perhaps this contradiction is a reflection of the lingering ambivalence a lot of agencies have about new-business directors and a reminder of how important it is that their status should be raised. This has always been difficult. The IPA has no training course on how to be a new-business director and there are too few outstanding practitioners available to pass on their skills.
Moreover, the fiercely competitive environment in which new-business directors operate will always make them reluctant to teach the tricks of their trade to others.
Now more than ever, it's important ...