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The beleaguered bank Abbey has pledged to stand by its current advertising campaign, created by TBWA\London, despite posting losses of pounds 686 million in 2003.
Jane Reynolds, the media relations manager at Abbey, said: 'We are committed to the new ad strategy. There is more to come and we won't be changing it. Feedback from customers has been good.'
TBWA has just unveiled its second tranche of advertising, moving away from the relaunch campaign that positioned Abbey as 'turning banking on its head'. The new ads focus on individual customers' needs.
The bank's marketing was radically overhauled last year after its chief executive, Luqman Arnold, called fast-turnaround pitches for its marketing services accounts. Wolff Olins produced the ...