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Differentiation in the mobile phone market is hard to come by, but Nextel's Communications' Direct Connect feature sets the company apart. CTO and Executive Vice President Barry J. West, a 25-year veteran of British Telecom, in 2003 led Nextel in extending this "walkie-talkie" feature. Now Customers can use it nationwide as well as regionally.
West's next project for Nextel: "vocoder" technology, which will enable the company to double the voice capacity of its wireless network without spending billions on upgrading …